Why Emotional Intelligence is Crucial in Business

Emotional intelligence — or EQ, short for emotional intelligence quotient — is defined as the ability to use one’s emotions to full advantage. Emotionally intelligent people have full command of all their social skills (including self-awareness, empathy and the like) and when placed in leadership positions respect others’ views while inspiring outside-the-box thinking.  Additionally, businesses are starting to take notice of the impact that EQ can have on employee productivity and engagement. While gauging “soft skills” during interviews has always been a part of recruitment efforts, many teams are now finding methods of quantifying emotional intelligence and determining if a candidate is a fit for a job based on these factors in addition to practical competencies.  The value of recruiting …